I was reminded of a mantra I used with a charity a couple of years ago – to be prompt in thanking them for their help.  The phrase I used was to “thank before you bank.”  They were to send the acknowledgment of the gift before the check was even presented to the bank for deposit.  It affected cash flow, but it taught a valuable lesson.

Before I urged them to this action, thank you letters went out months afterward, if at all.  One local corporation provided a truckload of gently-used computers for the organization’s school, but three months later had yet to receive acknowledgment that the donation was received and shipped to the overseas location.  The company’s generosity was stifled for lack of ten minutes to write a note and the cost of a postage stamp.

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