I met the leaders of a division of a certain volunteer organization. They do essentially the same as dozens of other community service organizations, but this group requires you be trained by them to do what others have been doing for decades. Then, if you want to participate in one of their trips, you have to go with one of their chapters, on their schedule. Many – myself included – would participate more, except my work schedule hasn’t let me match up with the trips sponsored by my local chapter. I asked if there was a way for me to find a trip to join up with a different local chapter, but they tell me they don’t have the structure or the people to handle non-standard requests, or to let you serve less than their standard one week’s service.
When I went to refresher training, this leader made an odd comment to the group, lamenting that only 20% of the ones they train actually go with them on one of their trips. When I asked him about his comment privately after the training, he claimed it was an example of the Pareto 80/20 rule, and there was no reason to expect anything different. He wouldn’t listen when I tried to tell him differently.